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Contact cutomer service
T.a.v. Ajax Merchandising
Arena Boulevard 29
Postbus 12522, NL-1100AM
All prices include 21% VAT
In cooperation with payment provider Buckaroo we offer you several ways to pay:
- CreditCard (Mastercard en Visa)
- Carte Bancaire
- Your Gift
- Ajax Gift Card
- Bancontact / Mister Cash
- SOFORT Banking
Buckaroo uses a secure connection (ssl) to facilitate the payment process. The payment details like credit card numbers, cvc2 codes, etc. are only used to settle this specific transaction. The information needed to process the payment is encrypted during the process and deleted after the transaction has been completed and settled with the credit card company. For more information visite the website,contact our customer servicedesk at firstname.lastname@example.org
The packages will be shipped by our partners DPD (Chronopost International), Fed Ex and TPG.
Your product will be shipped within the period which is mentioned at the product. The average shipment time for each region is:
- Region 1 (2 days) = the Netherlands
- Region 2 (4-10 days) = Europe (DPD, Chronopost)
- Region 3 (10-15 days) = Rest of the world (TPG with Priority shipment)
For every shipment we charge a one time fee.
- Region 1 EUR 5,50: the Netherlands
- Region 2 EUR 8,50: the rest of Europe
- Region 3 EUR 15,00: throughout the rest of the world (Priority shipment)
Satisfied or your money back
Unfortunately there may occur problems with the shipping and delivery of our products. Of course will do everything in our power to avoid that.
With Ajax Direct you are able to return your goods for an exchange or refund provided that is within 14 days and make sure the items have not been worn. For return instructions please go to your account on
Ajaxshop.nl and login.
If goods are returned in their original packing along with the invoice and your bank details we will also refund your postal cost. If not freight they will remain at your charge. Refunds are made by cheque within the 7 days that follow the receipt of returned goods.
At all of the products which are placed on the website the sales conditions of Ajax Direct BV are applied.
For all your other problems or questions you can reach us during office hours at email@example.com.